The Queens Head
Queen's Head - Pinner
Our Staff
 
Sean G White MA, BA, Ad.Dip.Ed, Cert.Ed, FRSA - Licensee / Proprietor
 
Sean - Licensee / Proprietor
Sammie MBII - General Manager
Eleanor - Manager
 
Erin - Bar Team
Carter - Bar Team
Thomas M - Bar Team
Thomas H - Bar Team
Emily - Bar Team
Charlotte - Bar Team
Elana - Bar Team
Mia - Bar Team
Ellie - Bar Team
Bella - Bar Team
Holly - Bar Team
 
 
 
Our staff are fully supported by a team of trainers who offer monthly training to the team collectively, and one to one training for management coaching.  In addition staff all have the opportunity to hold a personal license, and all full time staff are engaged in NVQ hospitality training.
 
Our in house trainer is Mr Rob Preece - Lead Investment trainer with Greene King Leased division.

Our in house online training is provided by FLOW Training and our Apprenticeship support training is provided by HIT Training Ltd.  All staff are paid considerably more than the London living wage plus , pension scheme, free travel, food and additional perks including an individual EAP.  The Queen's Head has been accredited by the Good Business Charter (August 2020)
 
We have a 'zero tolerence' policy towards any individual who harrasses our staff in any manner.  This includes remarks about race, gender, sexual orientation, size, height, weight, clothing, partner affiliations and abusive or foul language.  This also extends to any form of physical touching.  Customers are advised that they cannot take photographs of our staff without their consent.  Our staff are dignified people who work hard to serve customers to the best of their ability.  They have a right to be treated with equality and the respect they accord to others.  Individuals who breach our policy will be permanently barred, and the police informed and suppied with our CCTV footage which covers the whole pub.
 
The Queen's Head objects to any alcohol brand which objectifies or degrades men and women, and therefore will not stock any item with inappropriate names or images.
 
 
 
 

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